Connect Your Domain to Your Brainbox IT Website

Service Desk

Last Update 2 yıl önce

Connecting your domain to your website will make your domain the official URL of your site. This means that people will see your Brainbox IT website whenever they access your domain on their browsers.


Whether your domain is registered here or elsewhere, this guide will help you connect your domain to your Brainbox IT Linux or Windows website.


Step1: Get the Necessary Information


1. Get the IP address of your Brainbox IT website.

2. Depending on the hosting services connected to your domain, you might have several places to manage your DNS.


To ensure you're making the changes in the correct DNS zone, you must know the current name servers of your domain name. This will help you determine where you can make your DNS update.


Note: You can do a WHOis search to know your domain's name servers.


Once you already have the information, proceed to step 2.


Step 2: Connect Your Domain to Your Website


Select the following steps that correspond to the current name servers of your domain:

ns3.secureparkme.com and ns4.secureparkme.com (For Brainbox IT services)

◦ External name servers (not owned by Brainbox IT)


Connect Through Account Manager


Use the following steps if the current name servers of your domain are ns3.secureparkme.com and ns4.secureparkme.com:


1. Access the DNS settings of your domain in the Account Manager.

2. Add or replace the A Record of the main domain with the following value:

Sub DomainIP Address
(leave this box empty)(The IP address of your Brainbox IT website)

IMPORTANT: Ensure you only have 1 DNS A record for your primary domain in your DNS settings.


3. Add or replace the A Record of the www host with the following value:

Sub DomainIP Address
www(The IP address of your Brainbox IT website)

IMPORTANT: Ensure you only have 1 DNS A record for www host in your DNS settings.


4. Wait for the changes to fully work or resolve. This can take up to 48 hours.


Connect Through cPanel Hosting Manager


Follow these steps if the current name servers of your domain are ns3.secureparkme.com and ns4.secureparkme.com, and your domain is connected to our Linux Web Hosting service:


1. Go to your cPanel DNS editor

2. Add or replace the A record of the main domain with the following value:

NameTTLTypeRecord
(your domain)14400A(The IP address of your Brainbox IT website)

IMPORTANT: Ensure you only have 1 DNS A record for your primary domain in your DNS settings.


3. Add or replace the A record of the www host with the following value:

NameTTLTypeRecord
www14400A(The IP address of your Brainbox IT website)

IMPORTANT: Ensure you only have 1 DNS A record for www host in your DNS settings.


4. Wait for the changes to fully work or resolve. This can take up to 48 hours.


Connect Through Plesk Hosting Manager


Follow these steps if the current name servers of your domain are ns3.secureparkme.com and ns4.secureparkme.com; and your domain is connected to our Windows Web Hosting service:


1. Go to your Plesk DNS editor.

2. Add or replace the A record of the main domain with the following value:

Record TypeDomain nameTTLIP address
A(leave this box empty)(leave this box empty)(The IP address of your Brainbox IT website)

IMPORTANT: Ensure you only have 1 DNS A record for your primary domain in your DNS settings.


3. Add or replace the A record of the www host with the following value:

Record TypeDomain nameTTLIP address
Awww(leave this box empty)(The IP address of your Brainbox IT website)

IMPORTANT: Ensure you only have 1 DNS A record for www host in your DNS settings.


4. Wait for the changes to fully work or resolve. This can take up to 48 hours.


Connect Through External DNS Provider


If your domain name is connected to external name servers (not ours), contact the provider and request them to update the DNS of your domain with the following DNS records:

HostRecord typeIP address
(your domain)A(The IP address of your Brainbox IT website)
www.(your domain)A(The IP address of your Brainbox IT website)

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