Complete Guide for Web Hosting
Service Desk
Last Update 2 years ago
When you activate Web Hosting you gain access to our powerful network of servers that allow you to upload your website to the internet, create email addresses, and much more. This guide will show you how to get started and enjoy all your web hosting benefits.
Accessing Your Hosting Manager
Your Hosting Manager is the command centre for your website. There you can set up new email accounts, view website statistics, instantly install your favourite apps like WordPress and much more. You can access your hosting manager from your Brainbox IT Account Manager.
Creating an Email Account
Email is included with all our hosting accounts at Brainbox IT. The first step for using the email service is to create an email account in your Hosting Manager by navigating to the email accounts section and then click on the create button. Once you have created your email account in your Hosting Manager, you can begin to use your email.
Accessing your Email Account
Before you begin to set up your email client, you must first decide how you would like to access your email. You can use any Desktop Mail Client (such as Outlook or Mac Mail) to check your email. Additionally, you can use a third-party service like Google Apps or even your mobile device. The basic information you would need to setup your email account on an email client are:
- Outgoing mail server (SMTP): This would be mail.yourdomain.com
- Outgoing port: 465
- Username: your email address
- Password: your email password
- Encryption: SSL/TLS.
- Incoming mail server (IMAP): this would be mail.yourdomain.com
- Incoming port: 993
- Encryption: SSL/TLS
This information can also be found in your web hosting manager, under email accounts. Search for your newly created email and then click on the “Connect Devices” button:
To avoid the hassle of setting up an email client, you can also use Webmail to check your email in your web browser. To use Webmail, simply scroll down through your list of email accounts and click on “Check Email”
Uploading your Website
There are many ways to upload and transfer your website, below is a list of Simple File Transfer Programs (FTP) we recommend. You can use any HTML editor you like - everything is supported, here are some of them:
Windows (any version from Windows 7 onwards)
◦ Cute FTP
◦ FileZilla
◦ Smart FTP
◦ WS_FTP
◦ Notepad++
Mac
◦ CyberDuck
◦ Fetch
Configuring your Web Hosting
If you are having issues setting up your Web Hosting you may need to configure your Domain Name to connect to your Web Hosting services.
◦ If yourdomain.com is Not Registered, you will need to register the domain. Once that is complete you will need to set the name servers so you can connect to your Web Hosting. See instructions at the bottom of this article.
◦ If yourdomain.com is registered with another provider, you will need to login to their domain manager and set the servers below so you can connect to your Web Hosting.
◦ If yourdomain.com currently has other name servers set, you will need to change this to the name servers below. Please keep in mind, this will affect any current services connect to yourdomain.com.
To connect to the Web Hosting services, use the following Name Servers with your domain name: ns3.secureparkme.com and ns4.secureparkme.com